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Rafi Khardalian is an accomplished technology leader with extensive experience in cloud software engineering and technical operations. Currently serving as Senior Director of Cloud Software Engineering at Cisco, Rafi has previously held various leadership positions, including Chief Technology Officer at Metacloud, which was acquired by Cisco, and Director of Systems Architecture at Ticketmaster Entertainment. Rafi's background includes roles ranging from Senior Systems Administrator to Manager of Systems Engineering, showcasing a strong foundation in systems administration and architecture across several organizations, including Addynamix and Free-PC.