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Pooja Bhatia possesses extensive experience in service delivery management and technical program management, primarily at Cisco, where roles have included Leader of Service Delivery Management and Technical Program Manager for Supply Chain IT. Previous positions involve serving as a Senior IT Engineer, Oracle Applications Consultant at Cisco, and Senior System Analyst at Satyam Computers. Additionally, Pooja has held roles as Senior Software Engineer at 3i Infotech and Executive Consultant at New Horizons Computer Learning Centers. Educational credentials include a Postgraduate Diploma in Computer Applications from DOEACC and completion of the Adaptive Strategic Execution Program Manager (ASEP) in Project Management from Duke University in 2020.