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Leanne Scott-Williams serves as the Services Strategy Director at Cisco since June 2019, focusing on customer adoption journeys to drive value through Cisco tools. Previous roles at Cisco include Managed Services Product Director and Chief of Staff, where Leanne launched the Managed Detect and Respond service and supported the VP of Product Management. Prior experience at NTT DATA, Inc. includes Vice President roles in Service Development, Support and Managed Services, and Cloud Operations, where significant cloud revenue growth was achieved. Leanne's career began at Microsoft, advancing the adoption of technologies in educational institutions. Educational qualifications include degrees from Henley Business School and the University of the Witwatersrand, among others.