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Jonathan Harris is an experienced professional in the field of technical support and customer success, currently serving as a Product Success Manager at Cirrus Insight since November 2015. Harris's career has included various roles such as Enterprise Customer Success Manager, Sales Operations, and Solutions Consultant, where responsibilities involved addressing technical issues during the sales cycle and managing engineering tickets. Previous experience includes overseeing IT operations for Aspire Public Schools on a contract basis, providing Tier II and Tier I support at The White Stone Group, and serving as an Office Assistant at the Knox County Retirement and Pension Board. Jonathan Harris holds an Associate's degree in Computer and Information Sciences and Support Services from ITT Technical Institute.