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Luke Harbour is an experienced professional in customer success and social services, currently serving as the Manager of Customer Success at Circle since November 2021. Prior experience includes roles at Faria Education Group, where Luke progressed from Customer Success Manager to Director of Customer Success, achieving a 96% customer retention rate over two years while leading a high-performance team across multiple regions. Previously, Luke worked as a Global Marketing Associate at Shuttle Computer, generating over $200K in new revenue through international trade shows, and as the Director of Social Services at Ivy Creek Healthcare & Wellness Centre, ensuring compliance with health regulations. Luke began the career as the Environmental Education Program Coordinator at Azusa Pacific University, focusing on community environmental initiatives. Luke holds a Bachelor of Social Work from Azusa Pacific University, with additional education from National Taiwan Normal University.