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Dihego Costa Santos is a Senior Quality Control Analyst at CIPLAN Cimento since February 2021, focusing on laboratory quality control of ready-mixed concrete across multiple production sites. Responsibilities include critical and statistical analysis of concrete, physical and chemical assessments of concrete materials, and technical visits for concrete implementation and monitoring, along with client interactions and technical report preparation. Previously, Dihego worked as a Laboratory Assistant at Otimix, contributing to concrete development and technological control. Prior experience includes an Administrative Assistant role at JK Locação de Equipamentos, handling personnel matters and equipment management, as well as various positions in the Brazilian Army, including administrative duties and web development for the Directorate of Material. Dihego holds a Bachelor's degree in Civil Engineering from UDF Centro Universitário.