Technical Support Team
About
The Technical Support Team at CIPHR is responsible for ensuring the smooth operation and reliability of the Ciphr Connect platform. They provide expert assistance and troubleshooting to clients, manage service requests, and resolve technical issues, leveraging their diverse skills in cloud operations, development, and service management to enhance user experience and maintain service excellence. Additionally, the team collaborates with other departments to support software updates and deliver advanced solutions, safeguarding the integrity of CIPHR's HR, payroll, recruitment, and learning solutions.