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Jyoti Halder has over 15 years of work experience in various customer success and managerial roles. Jyoti currently works at Cint as a Customer Success Lead for India and Southeast Asia. Previously, they worked at Lucid, LLC as a Senior Manager of Customer Success and as a Customer Success Manager. Jyoti also has experience as an Independent Consultant and as a Client Services Manager at HS Brands International. Furthermore, Jyoti has worked as a Project Manager of Operations at Total Business Solutions India Pvt. Ltd and as a Manager of Research and Branch Head at Q & Q Research Insights Pvt. Ltd. Jyoti began their career as a Management Trainee at Shoppers Stop.

Jyoti Halder completed a Post Graduate Program in Business Management with a focus on Marketing and Retail Management from the International School of Business & Media between 2006 and 2008. Prior to that, they obtained a Bachelor's Degree in Accountancy from St. Xavier's College from 2002 to 2005. Jyoti also completed their XII (Commerce) from Grace Ling Liang English School, Kolkata in 2002. In 2000, Jyoti earned a Diploma in Computer Application from L.C.C (Lakhotia Computer Centre). Additionally, they obtained a Lean Six Sigma Green Belt certification from Benchmark Six Sigma in 2015.