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Lou Santiago has a diverse range of work experience. From 1989 to 2018, Lou Santiago owned and operated Lou Santiago Insurance, where they excelled as a top national agent and operations manager. During this time, they focused on creating efficient systems and optimizing productivity while expanding their business as a commissioned sales professional of personalized insurance and financial services.

In 2018, Lou changed their career path and became the Chief Financial Officer at G-Health Enterprises, also known as Greater Buffalo United Accountable Healthcare Network (GBUAHN). In their role, they worked to change the throughput for healthcare delivery in Western NY by combining the strength of an Independent Practice Association with GBUAHN's care coordination services.

Most recently, Lou Santiago joined CINQCARE in 2021 as CFO at CINQ-NY. This position allows him to be part of a team that is dedicated to improving the health and well-being of Black and Brown individuals in their homes and community.

Overall, Lou Santiago has a strong background in finance, operations, sales, and management, with a focus on optimizing productivity and making a positive impact in the healthcare industry.

Lou Santiago obtained a Bachelor of Arts degree in Humanities from Daemen University, where they attended from 1974 to 1979. Lou later pursued further education at the University at Buffalo, earning a Master of Business Administration (EMBA) degree in Business Administration & Management, General, from 2009 to 2012.