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Toni Jennings is an experienced customer service professional currently serving as a Customer Service Executive at CILEX since July 2022. Prior to this role, Toni held similar positions at Ventrica from October 2018 to August 2022 and Lloyds Banking Group between July 2006 and December 2013, where responsibilities included handling fraud, authorizations, and customer inquiries. Additionally, Toni worked as a Support Worker at AFFINITY TRUST and as a Travel Insurance Sales Advisor at MAPFRE ASSISTANCE. Toni's educational background includes a Certificate in Higher Education in Special Education from the University of Essex and an Introduction to Counselling course from the Sharon Michell Centre for Counselling.