Michelle Trinidad-Robinson serves as a Senior Advisor at Cigna, where key achievements include implementing value-based arrangements that enhanced performance engagement by 60% and managing compliance with CMS and company policies. Prior roles encompass managing physician practice projects at Laureate Medical Group, optimizing processes for better patient care, and enhancing revenue collection through innovative administrative changes. At Anthem, leadership was demonstrated through the creation of streamlined policies and the introduction of change management methodologies. Experience at TSPMG involved leading Six Sigma initiatives that resulted in significant cost savings, while a tenure at Kaiser Permanente focused on quality improvement and operational efficiency. Michelle holds a Master's degree in Management, Leadership and Organizational Effectiveness and a Bachelor's degree in Sports and Fitness Management from Troy University.