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Jacob Knapp is a Cloud Engineering Senior Advisor at Cigna, with extensive experience in cloud technologies and containerization. Prior to joining Cigna in August 2022, Jacob worked at 3M from August 2014 to July 2022, where roles included Lead Analyst for IT Web Delivery Services, focusing on managing OpenShift and Kubernetes environments, architecting EKS clusters, and introducing containerization technologies. Responsibilities included training teams, migrating projects, and promoting GitOps practices. Jacob holds a Bachelor's degree in Computer Science from Grand Valley State University, earned between 2010 and 2014.