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Itxaso Steel is a skilled Benefits Analyst at Cigna since June 2020, with prior experience as a Customer Service Representative. Previously, Itxaso served as a Quotations Manager at Netquest, where responsibilities included client communication, project design, and financial quoting. Additional experience includes roles as an English Language Assistant at the British Council and an internship with Glasgow Building Preservation Trust, focusing on event organization. Itxaso’s background also includes working as an Accounts Manager at Technicis and as an English Teaching Assistant at Instituto Profesional Chileno Británico de Cultura. Itxaso holds a Master of Arts in Linguistics from the University of Glasgow and has studied Business and Culture in Southeast Asia at the University of Nottingham Malaysia.