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Bruce deMichaels, PMP, SPC, POPM, serves as the Senior Manager of Agile Portfolio Delivery at Cigna Healthcare since August 2023. Previously, Bruce held senior management roles at Charter Communications from September 2018 to May 2023, including Senior Manager of Technology Delivery and Manager of Technology Delivery within the Agile Management Office. Bruce's extensive experience at CenturyLink spanned a decade, where responsibilities included overseeing a $9M IT budget and leading significant cost reductions as Manager of Program and Release Management. Earlier roles at Qwest Communications involved process improvements and inventory management, yielding substantial cost savings. Bruce's career began as a Senior Consultant in Call Center Management, proposing significant cost reductions, and as an Account Manager at The Product Line. Academic credentials include an MBA from Thunderbird School of Global Management and a BA from American University.