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Bikash Sahoo is a highly experienced professional in the field of systems engineering, currently serving as a Lead System Engineer at Ciena since March 2014. In this role, Bikash is part of the Customer Response Team, addressing customer issues across various levels and in NMS/EMS. Prior to this, Bikash worked at Juniper Networks as a Test Engineer 3 and held a Module Lead position at Ciena, focusing on NMS/EMS/OSS validation and supporting optical switches. Bikash began a career at Wipro Technologies as a Senior Software Engineer. Bikash holds a Bachelor of Engineering (BE) in Computer Science from KIIT, Bhubaneswar.