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Natassja van der Kraan has a diverse work experience in various organizations. Natassja started their career in 2009 with Professionals Australia as a Membership Administration Officer and then moved to roles such as Student Development Officer and National Student Development Coordinator. In 2012, they joined ACS - The Professional Association for Australia's ICT sector and held positions like Member Services & Events Coordinator, Member Services & Events Manager, and State Manager, Victoria. In 2015, Natassja worked as a Business Development Executive at the Institution of Mechanical Engineers before joining CIBSE in 2016 as a Membership Development Executive. Natassja then worked at Aviation/Aerospace Australia as an Events & Communications Manager in 2017. Natassja later joined BRCGS as a Professional Scheme Manager in 2018 and returned to CIBSE in 2019 as the Head of Membership Development. Currently, they are serving as the Head of Strategic Projects at CIBSE since December 2020.

Natassja van der Kraan completed a Bachelor's degree in Public Relations at Deakin University, which they finished in 2009. Prior to their time at Deakin University, they attended Caulfield Grammar School until 2002, though no specific degree or field of study is provided for this education experience.