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Milena Mansur is an accomplished Account Manager and Sales Development Representative with experience in B2B sales and strategic account management at CIAL Dun & Bradstreet since April 2022. Responsibilities include managing a portfolio of clients with Duns Numbers®, negotiating B2B deals, enhancing client retention through upselling, and implementing consultative sales strategies. Previous roles involved promoting technological solutions and qualifying B2B leads, with a focus on using various sales techniques and maintaining CRM organization. Educational background includes a Bachelor's degree in Economics from Universidade Estadual de Santa Cruz and a technical course from Ifes - Instituto Federal do Espírito Santo. Milena's early experience includes projects supporting female entrepreneurship and research on environmental payment services in southern Bahia.