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Erica Tabuena is a Senior Customer Success Manager at ChurnZero, specializing in enterprise clients. Prior to this role, Erica worked as a Customer Success Manager at SurveyMonkey and Renewals Manager at GetFeedback. With a background in serving roles at STEM Kitchen & Garden and White Spot, Erica has developed strong customer service and multitasking skills. Erica earned a Bachelor of Arts degree in Speech Sciences from The University of British Columbia.