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KeLyAnna Austin, M.S., SHRM-CP, is a seasoned professional in talent acquisition, currently serving as a Talent Acquisition Specialist at Church Mutual Insurance Company, S.I. since November 2022. Previously, KeLyAnna held various positions at American Family Insurance from March 2012 to October 2022, including Talent Acquisition Recruiter I, Personal Lines Underwriter, and Casualty Claims Desk Adjuster. In these roles, KeLyAnna demonstrated expertise in underwriting guidelines and policy language, managed high net worth clients, and excelled in fostering relationships and critical thinking under pressure. KeLyAnna holds a Bachelor of Science in Criminal Justice from the University of Wisconsin-Milwaukee and a Master of Science in Criminal Justice and Public Leadership from Walden University.