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Manon Jilcot has extensive experience in client relations and project management, currently serving as Chargée d'affaires at Chronopost since June 2019. Prior to this role, Manon worked as Conseillère Clientèle at CAISSE D'EPARGNE, where responsibilities included client support, product promotion, and portfolio management. Earlier experience includes a position as Attachée Marketing at Cometik and Responsable qualité commerciale at Gares & Connexions, focusing on quality management and customer satisfaction. Manon began a professional journey in the SNCF organization, first as an Agent commercial and later as Apprentie Assistante Chef Ingénierie Traction Electrique. Educational qualifications include a Master in Commercial and Marketing Management from Pôle ESG and various degrees from IAE Montpellier and University Alison in Denmark.