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Julie Humeau is an experienced professional in customer service and relationship management, currently serving as Mediation Manager at Chrono24 since September 2023. Prior to this role, Julie worked at GoTo for nearly a decade in various capacities, including Partner Success Manager, where responsibilities included managing customer and partner relationships and presenting SaaS and cloud-based solutions. Other roles at GoTo included Customer Care Manager, overseeing a multilingual team, and Senior User Services Representative, focusing on technical support and customer satisfaction. Earlier experience includes a position as Senior Technical Support Analyst at Cerner Corporation, providing support for health care IT systems, and roles in technical support and management assistance at Stream Global Services and ICE Ireland, respectively. Julie holds degrees in Applied Foreign Languages and Electrical Engineering from Université de Bretagne Occidentale.