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Roberto Flor, PMP LSSGB, currently serves as the Program Manager IS, Innovation at CHRISTUS Health, enhancing patient and associate experiences by leveraging cutting-edge GenAI models. Prior to this, Roberto held various managerial roles including Manager of Services at CommScope, where responsibility included leading Managed Services for Indoor Wireless Network solutions, and Regional Adoption Lead at DXC Technology, focusing on Digital Transformation across Latin America. At Nokia, a significant tenure included roles such as Head of Delivery Quality and Regional Quality Manager, emphasizing quality improvements and customer satisfaction for mobile network services. Roberto's earlier career includes serving as an IT Consultant at TELET S/A. Educational qualifications include a Master's degree in Software Development and a Bachelor's degree in Computer Science from prominent Brazilian universities.