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Lisa Reynolds serves as Vice President of Change Management and Vice President of Talent Management at CHRISTUS Health, where responsibilities include overseeing organizational change with a focus on people engagement and leading the Talent Management Center of Excellence. With extensive experience in patient advocacy and customer service leadership across various health organizations, including CHRISTUS St. Elizabeth and CHRISTUS Schumpert Bossier, Lisa has developed initiatives to enhance patient experiences and foster collaborative teamwork. Academic credentials include a Ph.D. in Leadership Studies from Our Lady of the Lake University, an MBA in Business with Health Care Emphasis from LSU Shreveport, and a BS in Management from Regis University.