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Shandy West Linley has a diverse work experience spanning various roles and industries. In 2008, they worked as a Manager at Magnolia Bakery until 2009. From 2009 to 2013, they held a Manager position at Le Pain Quotidien. In 2014, they worked as a Guest Services staff at the City of Santa Monica and as a Brand Manager at 9021Pho Restaurants until 2016. From 2016 to 2019, they worked at ChowNow as a Customer Experience Representative and then as a Customer Experience Manager, directly managing a team of 18 people in the U.S. and 22 in the Philippines. They were later promoted to Associate Director of Customer Support in 2019 and then Director of Customer Support in 2020. In 2023, they achieved the position of Senior Director of Customer Support at ChowNow.

Shandy West Linley attended Marymount Manhattan College from 2005 to 2009, where they studied Communication and Media Studies. Prior to that, they attended Severna Park Senior High School from 2001 to 2005. Shandy also holds a certification in Corporate Training from New York University, although the specific details of when it was obtained are not provided.