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Kayla Gilbert is an experienced software quality assurance professional currently serving as a Software QA Specialist at Chorus Innovations since April 2023. Previously, Kayla worked at Ultranauts Inc from February 2020 to February 2023, progressing from Software Quality Assurance Tester to Software Quality Engineer II. Earlier experience includes self-employment as a Virtual Assistant, where responsibilities encompassed customer service, project management, and website audits, from March 2019 to January 2020. Kayla's career began at SONIC Drive-In, where leadership as Assistant General Manager from January 2014 to December 2018 focused on enhancing customer service and operational efficiency.