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Anne-Caroline Navarro

Customer Success Manager at Choco

Anne-Caroline Navarro is an experienced professional in customer success and account management, currently serving as Customer Success Manager and previously as Senior Key Account Manager and Account Manager at Choco since June 2022. Responsibilities include managing key supplier partnerships, onboarding and supporting over 500 restaurant clients, and developing performance dashboards using Salesforce and Looker. Prior experience at Kellogg Company included roles such as Category Manager for proximity and hard discount channels, where Anne-Caroline led commercial strategies, analyzed market data, and collaborated closely with clients. Earlier positions involved optimizing sales across various retail formats, analyzing product performance, and contributing to e-commerce and marketing initiatives at Allianz. Anne-Caroline holds a Master of Science in International Marketing & Business Development from SKEMA Business School.

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