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John Igbinosun has a diverse work experience, starting with their current role as the Operations Team Lead at Chipper Cash starting in January 2022. Prior to this, they worked at Access Bank Plc, where they held various roles over the years. From March 2019 to July 2021, they were the Team Lead for Channels & Digital Banking Product Process Improvement and Quality Assurance. Before that, from March 2017 to March 2019, they served as the Supervisor for the Access Bank Digital Marketing and Social Media Team. And finally, from April 2012 to March 2017, they were a Client Service Professional, responsible for providing service via phone, email, and live chat, as well as supervising new agents and conducting training.

John Igbinosun obtained a Bachelor's degree in Medical Microbiology and Bacteriology from the University of Benin in 2012. John also received a Bachelor of Science (BSc) in the same field of study from the University of Benin, completed between 2007 and 2010. Additionally, they have obtained several certifications in areas such as card payment strategy, customer success management, community journalism, and database administration.