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Gavin Gillock is an experienced operations and member experience professional, currently serving as Manager at Chime since May 2021, after holding various roles including Principal Program Manager and Senior Program Manager in the same department. Prior to Chime, Gavin worked at Dropbox from January 2017 to April 2021, advancing from Program Manager to Senior Program Manager in Customer Advocacy & Analytics and also serving as Incident Response Manager in Global Business Operations. Earlier experience includes positions at Booz Allen Hamilton, where Gavin was a Senior Consultant, as well as various roles during time at The University of Texas at Austin, including Senior Resident Assistant and Legislative Intern at the Texas House of Representatives. Gavin holds a Bachelor of Arts in Government from The University of Texas at Austin, earned in 2014.