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Frances (F.E.) Quiles currently serves as a Senior Instructional Designer at Chime, focusing on the development and delivery of training for member services in collaboration with various teams and stakeholders. Prior to this role, Frances accumulated over a decade of experience at Asurion, advancing through positions from Training Specialist to Senior Instructional Designer, where responsibilities included project management, content creation, and stakeholder communication. Frances also gained diverse experience in the creative and legal fields, including roles as a Makeup FX Technician at Joel Harlow Designs and a Legal Assistant at Simon Fitzgerald, LLC. Frances earned a Bachelor of Arts in Digital Communication and Media/Multimedia from the University of Central Arkansas.