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Ryan Costello has a diverse work experience in various roles. Ryan started their career at Chiltern Railways in 2004 as an Information Controller, responsible for announcing at the majority of stations and distributing information within the company. Ryan then worked as a Delay Attribution Clerk, investigating and coding train delays, and producing required documentation for Charter Performance. Ryan later became a Duty Fleet Controller, managing the entire Chiltern fleet operationally and collaborating with the Fleet department. Ryan also held the position of Duty Control Manager and Operations Control Centre Manager at Chiltern Railways. In 2021, Ryan joined Daventry Town Football Club as a Development Coach, and later became the Child Welfare Officer. Overall, Ryan's work experience reflects their expertise in service delivery, operations management, and team leadership across different industries.

Ryan Costello completed a Bachelor of Applied Science (BASc) degree in Railway Operations Management from Glasgow Caledonian University, attending from 2017 to 2019. Prior to this, they attended Banbury School from 1997 to 2004, although no specific degree or field of study was mentioned. Additionally, Ryan holds a certification as a City & Guilds Accredited Safety Critical Assessor from City & Guilds. No information regarding the month or year of obtaining this certification was provided.