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Natasha Wilding has an extensive work experience in the railway industry. Natasha is currently the Head of Customer Experience North at Chiltern Railways since October 2020. Prior to that, they served as the Head of Central Region at LNER from 2017 to October 2020. Natasha also worked at Northern for a decade, starting as the Head of Stations in April 2006 and leading a large team of managers and frontline team members across 465 stations. Additionally, they have held roles at Midland Mainline Ltd, including Group On Train Service Manager from January 2001 to February 2006, and Service Delivery Manager from January 1997 to January 2001.

Natasha Wilding attended Granville College from 1984 to 1985.