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Tessa Ryan is an experienced professional currently serving as an Intensive Care Coordinator at Children's Friend and Family Services since January 2015. Previously, Tessa worked as a Youth Counselor and Direct Care Staff at Milestone from July to December 2014 and held various roles in customer service at Princeton Station and Route 9 Diner between June 2012 and April 2014. Tessa also gained valuable experience as an intern with the MA Department of Children and Families and Nolan Perroni Harrington, LLP. Academic qualifications include a Master of Education in School Psychology from the University of Massachusetts Boston (2015-2018) and a Bachelor's degree in Psychology and Legal Studies from the University of Massachusetts Amherst (2011-2014).