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Hope Jackson currently serves as a Training Supervisor at EMPOWER since November 2023. Previously, Jackson worked as a Caseworker at the Children's Advocacy Center of Collin County from February to December 2023 and as a Program Manager at the Denton County MHMR Center from August 2019 to March 2023, where responsibilities included overseeing crisis residential unit operations and strategic planning. Jackson's experience also includes an Intensive Permanence/Trauma Specialist role at Anu Family Services, Inc., and a series of progressively responsible positions at New Horizons and the Human Development Center. Educational credentials include a Master’s Degree in Clinical Mental Health Counseling from Mount Mary College and a Bachelor of Arts in Psychology from Upper Iowa University.