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Child and Family Guidance Center is hiring a Qualified Mental Health Professional-Case Manager (Field-Based) for the Mesquite location. Child and Family Guidance Center is a community leader since 1896, Child & Family Guidance Center takes a comprehensive approach to treating individuals with complex mental and behavioral health challenges throughout seven North Texas counties - Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Since our establishment, we have been committed to providing quality, compassionate care to those in need. Today, we take immense pride in providing a wide range of comprehensive mental health services tailored to meet the unique needs of every North Texan.

At Child & Family Guidance Center, we believe everyone deserves access to quality care, so no one is ever turned away-regardless of their ability to pay. From initial assessment to ongoing care, our doctors and counselors are committed to helping tens of thousands of North Texans each year recover from trauma caused by abuse, severe neglect, and poverty-empowering them to thrive in their communities.

Job Title: QMHP Case Manager

 Credential: Qualified Mental Health Professional–Community Services (QMHP-CS)

Reports To: Regional Director

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Job Summary:

The primary responsibility of the QMHP Case Manager is to provide family oriented, individual and/or group rehabilitative mental health services, skills training and development, medication training, parenting skills training, and intensive case management services to clients of the agency per state specified standards and requirements.  QMHP Case Managers provide interventions in the community, home, school, and office to clients assigned to their caseload.

Essential Duties and Responsibilities:

• Provide curriculum based rehabilitative services to families, individuals and groups.

• Maintain all case records (notes, treatment plans, and uniform assessments) in accordance with CFGC standards.

• Meet the following monthly benchmarks:

  • Provide services at least two times per month to each assigned client.
  • Provide a minimum of 100 direct client contact hours each month.
  • Provide a minimum of 80% of client services in the community setting each month (80+ hours).

• Document with the understanding that

  • all clinical notations are considered legal documents and can be used in the court of law.
  • all documentation should be true, accurate, and never falsified in any manner.

• Present all assigned cases for review by supervisor.

• Participate in staff meetings, trainings, professional development, and other in-office activities.

• Maintain required professional certifications and licensure.

• Provide own transportation and have a working cell phone.

• Maintain a valid driver license and auto liability insurance (current copies must be on file with the agency at all times).

• Cover office-based QMHP services temporarily upon request of supervisor.

• Adhere to all current city, state and federal laws, rules, regulations, and codes

• Safeguard confidential healthcare information in compliance with the Health Insurance Portability & Accountability Act (HIPAA).

• Perform all duties professionally and ethically.

• Adhere to the policies and procedures in the Employee Handbook.

• Professionally represent CFGC in the community and online.

• Contact your supervisor immediately if you:

  • suspect a consumer has been a victim of abuse or neglect.
  • receive a subpoena, have been called to testify, or participate in legal proceedings.

• Other Duties and Responsibilities:

• Ensure community awareness of all services offered within the agency.

• Serve on task forces when requested.

• Provide consultation to other agencies contracted with CFGC.

• Other duties as assigned.

Education and Work Experience Requirements:

 Knowledge: General understanding of adult and child mental health disorders, treatment of disorders, and             documentation of treatment provided.  Knowledge of confidentiality and ethical guidelines for practice.

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• Must possess a minimum of a bachelor’s degree in rehab counseling, psychology, social work, or related field as specified in the Texas Administrative Code Rule §353.1415 for Qualified Mental Health Professional (QMHP-CS).
• Trained in working with individuals with Severe and Persistent Mental Illness, Children with Severe Emotional Disturbances, and delivery of services based on curriculum
• Training in child and/or adult counseling, and family dynamics preferred

Skills:

• Possess basic therapeutic skills, oral and written communication skills, and organizational skills.
• Must be goal oriented, motivated, and capable of working independently and using good judgment.
• Must possess a strong understanding and ability to work with diverse populations including various cultures, racial groups, and socio-economic levels
• Must have an intermediate working knowledge of Microsoft Office Products (Outlook, Excel, Word, and PowerPoint).
• Ability to relate to consumers, employees, and the general public in a professional manner.
• Ability to follow verbal and written instructions.
• Must be able to prioritize.
• Ability to adhere to articulated policy and procedures.

Experience: 1-year professional experience in Case Management. 

Physical Requirements:

• Employee must be able to frequently (up to 65% of the time) sit, stand, walk, and climb stairs (if an elevator is unavailable).
• Employee must be able to frequently (up to 65% of the time) talk, listen and speak clearly in person and via telephone.
• Employee must be able to push, pull, lift and/or carry up to 10 lbs. in weight on occasion (up to 35%).
• Must be able to frequently (up to 65% of the time) travel locally