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Ruby Washington is a seasoned professional with extensive experience in customer care and event management. Currently serving in a customer care role at Lennar since August 2021, Ruby conducts homeowner walk-throughs, coordinates repairs, and maintains positive homeowner relations while efficiently managing service requests. As a Special Events Manager for Child Advocates since November 2014, Ruby has successfully planned various events, developed schedules, and analyzed social media data. Previous roles include Sales Assistant at Jontae Reese- Real Estate Agent, Account Manager Supervisor at Sprint, and Property and Equipment Analyst at InDyne Inc, providing Ruby with a strong background in client relations, project coordination, and database management. Ruby holds a Bachelor of Business Administration in Marketing from Texas Southern University.