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Jenna (Hagemann) Smith has a diverse work experience. Jenna is currently a Team Lead and Senior Account Executive at Chicory, a role they have held since 2020. Prior to that, they were a Senior Director, Brand Partnerships at Cargo Systems Inc. from 2019. From 2011 to 2019, they held various roles at News America Marketing, including VP, Senior Account Director, Group Sales Manager, Senior Account Director, Account Director, Account Associate, and Account Coordinator. In 2009, they were a School of Business Lead Peer Advisor at the University of Dayton. In 2010, they were a Sales and Marketing Intern at Fondriest Environmental, Inc., where they composed marketing copy for website and other promotional pieces, and authored "Product Spotlight" articles for lakescientist.com. Additionally, they were an Intern at The Connor Group in 2010, where they assisted the Investor Relations department in raising capital for the acquisition of new properties and scanned resumes and performed initial phone screens for the Recruiting department.

Jenna (Hagemann) Smith attended the University of Dayton from 2007 to 2011.