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Bailey Little's work experience includes serving as a Customer Support & Recovery Team Lead at Chick-fil-A Corporate Support Center since 2022. In this role, Bailey is responsible for leading a team of Customer Support Advocates, maximizing team performance, coaching team growth, and supporting the Customer Support strategy through projects. Prior to this, Bailey worked at Comcast from 2014 to 2022, where they held various positions including Manager of Xfinity Communities and Event Sales, as well as Account Manager in the Indirect Dealer Channel. Earlier in their career, Bailey worked at Career Education Corporation as a Senior Community Relations Coordinator and at Wells Fargo as an Account/Credit Manager. Bailey also served as an Intern/Interim Youth Minister at Christ's Church at Whitewater.

Bailey Little attended the University of West Georgia from 2000 to 2004, where they earned a Bachelor of Arts (B.A.) degree in Mass Communication/Media Studies. In addition, Bailey obtained a certification in SL II - Situational Approach to Leadership from the Chick-fil-A Corporate Support Center in November 2022.