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Nilo S. has extensive experience in customer service and operational roles, currently serving as Coordenador of Customer Service & Engagement and Operations & B2B at ChefsClub since February 2013. Previous positions include roles as an Analyst in Customer Service & Supply Chain and Digital Marketing, as well as a Junior Analyst in the commercial sector. Experience at Geosoft Inc. from August 2011 to February 2013 as a Sales Student involved support in prospecting and sales processes. Earlier roles include being a Coordinator of Relationship at ESPM Jr. and volunteering as a Professor to teach entrepreneurship concepts to students. Nilo S. holds a degree from ESPM Escola Superior de Propaganda e Marketing and is pursuing a licenciatura in History at UERJ.