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Gabriela Romanelli is a seasoned product management professional currently serving as a Product Owner at Cheesecake Labs since November 2023, where responsibilities include defining acceptance criteria, managing the backlog, and focusing on user experience. Prior to this role, Gabriela worked at Gen from June 2021 to November 2023 as both a Product Manager in the Payments Tribe and as a Customer Experience Manager, overseeing projects aimed at enhancing B2B and B2C customer interactions. Gabriela's career began at Qatar Airways as a Cabin Crew member from November 2017 to October 2020, demonstrating strong problem-solving skills and client management. Gabriela holds an MBA in Customer Experience Management from ESPM Escola Superior de Propaganda e Marketing and a Bachelor's degree in Fashion Design from Universidade FUMEC.