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Kim Hugo has an extensive work experience in the fields of marketing, communications, and graphic design. Kim is currently serving as the Director of Marketing at Cheekwood since November 2021. Prior to that, they worked as the Director of Marketing at the Wadsworth Atheneum Museum of Art from August 2018 to October 2021. Kim also served as the Communications Manager at the Williams College Museum of Art from 2011 to July 2018. In earlier roles, they worked as the Production Manager at Metroland Alternative Newsweekly from 2005 to 2011 and as a Graphic Designer and Executive Assistant at North Pointe Cultural Arts Ctr from 2003 to 2005.

Kim Hugo has a Bachelor of Fine Arts (BFA) degree from the University of Wisconsin-Milwaukee. They also hold a Master of Fine Arts (MFA) degree from the University at Albany, SUNY. The specific fields of study for both degrees were not provided.