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Matthew Beauchamp

Technical Support Team Lead

Matthew Beauchamp's work experience is as follows:

1. Checkmarx (2018 - present)

- Technical Support Team Lead: Conducts one on one meetings with team members, develops training plans, and reviews cases to identify areas of improvement.

- Tier 3 Technical Support Engineer: Acts as a subject matter expert for SAST Engine product and plugins, engages with customers on escalations, and resolves bugs and vulnerabilities in the product.

2. Forcepoint (2014 - 2018)

- Technical Support Product Specialist: Collaborates with development and cloud teams, provides documentation on bugs and vulnerabilities, and serves as a subject matter expert for Email Security product.

3. Appalachian State University (2011 - 2014)

- Night Assistant Supervisor: Ensures a safe environment by conducting rounds and reporting incidents.

- RHA Marketing Coordinator: Creates marketing material and designs logos for Residence Hall Association events.

- Night Assistant: Collaborates with Resident Assistants, works with law enforcement and Resident Directors to address incidents, and prepares nightly reports and incident reports.

- RHA Secretary: Takes notes during meetings, manages the RHA website, and provides support to hall councils.

4. WELLS GENERAL, LLC (2010)

- Warehouse Assistant: Organizes warehouse items, assists with on-site jobs, loads materials, and performs basic landscaping tasks.

Matthew Beauchamp obtained a Bachelor of Science degree in Computer Science from Appalachian State University, where they studied from 2010 to 2014. In February 2021, they received a certification in Learning Jenkins from LinkedIn.

Location

Austin, United States

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