Jim Kohl has over 13 years of experience in the customer service and payroll industry. Jim currently holds an unknown role at Check but previously held the position of Sr. Manager, Managed Services at Namely from November 2015 to August 2019. In this role, Jim led a team of 12 and was responsible for NACHA processing, tax notice and payroll issue resolutions, and working with sales to close on payroll capabilities.
Prior to Namely, Jim worked as a Senior Customer Service Representative at Paychex from February 2006 to November 2015. In this role, they managed 300+ client accounts by processing payroll, generating reports, researching payroll amendments and tax-related inquiries, and entering garnishment information. Jim also served as a liaison between clients and internal departments to resolve issues and cultivate trusted relationships.
Jim Kohl has a Master's degree in Management Information Systems from Fairleigh Dickinson University. Jim also has a Bachelor's degree in English from Rutgers University. In addition, Jim has received certification from Hootsuite in both the Hootsuite Platform Certification and Social Marketing Certification programs. Jim is also a Certified Payroll Professional (CPP) and Fundamental Payroll Certification (FPC) from the American Payroll Association.