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Charlene Rowe is a Team Leader at CHEC, with previous experience as a Talent and learning team manager at BAE Systems, Inc., and a Complaints manager at Capita. Earlier on, Charlene also served as a CEO Complaints Manager at HGS - Hinduja Global Solutions. Charlene's responsibilities included managing teams handling high-level complaints in various industries. Charlene completed their education at Ribbleton Hall High School.