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Richelle Francis started their work experience as a Catering Sales Manager at Foxwoods Resort Casino in 2008 and held this role until 2012. From 2012 to 2022, they worked at Mansion on Forsyth Park as a Catering Sales Manager, where they were recognized as the Top Revenue Producing Catering Sales Manager for Kessler Collection in 2013. In 2014, they joined Emory Conference Center Hotel as a Catering Sales Manager and later took on the roles of Director of Catering Sales and Director of Catering. From 2020 to 2022, Richelle worked as a Diversity & Inclusion Consultant at ATL Search Group, LLC. Richelle is currently working as the Director of Catering and Events at Chateau Elan Winery & Resort.

Richelle Francis attended Feinstein High School, but no information about their degree or field of study was provided. After graduating from high school, they went on to study at Howard University from 2001 to 2005 and obtained a Bachelor's degree in Marketing. Following this, they attended Johnson & Wales University from 2005 to 2007 and completed an Associate's degree in Culinary Arts. Richelle continued their studies at Johnson & Wales University from 2007 to 2008 and obtained a Bachelor's degree in Food Service Management. Additionally, they earned another Bachelor's degree in Culinary Arts/Chef Training from Johnson & Wales University between 2005 and 2008.