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Icaro Ximenes is a professional with experience in customer service and research assistance. Currently, Icaro serves as an Agente de atendimento ao cliente at Chatcenter since August 2021. Previously, Icaro worked as an Assistente de pesquisa at Instituto Gênese from August 2019 to April 2020, contributing to a satisfaction survey for the international airport of Salvador, Bahia. Icaro holds a Bachelor's degree in Interdisciplinary Arts, Cinema, and Audiovisual from Universidade Federal da Bahia, earned between 2013 and 2022.