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Svetlana Gavrylova has a diverse work experience spanning multiple companies. Svetlana recently joined Chatbooks as a QA Engineer in 2022. Prior to that, they worked at International Bridge, Inc. for a significant period from 2007 to 2022. In their role there as Customs Clearance and Manifest Support, they were responsible for tracking and supporting international shipments from ports of origin in China to their destination in the USA. This involved communication with port managers, airlines, and customs brokers, as well as verification of shipment documents. Svetlana also had a previous role as a Testing Engineer at Stella Systems from 2006 to 2007.

Svetlana Gavrylova attended the National Technical University of Ukraine 'Kharkiv Polytechnic Institute' from 2000 to 2006. Svetlana obtained a Specialist degree in Systems Programming during this period. In 2022, they also received a Certificate in Programming in Python from the institution Stepik.