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Hatem Moussa has worked in various roles since 2014. Hatem began as a Solutions Specialist at Verizon Wireless / AirCom, Inc in 2014. In 2019, they moved to OnePlus as a Territory Account Executive. Most recently, they have been working at CharterUP since 2021, where they have held the roles of Quality Assurance and Training Manager, Level 2 Customer Success Account Manager, and Level 1 Customer Success Account Manager.

Hatem Moussa attended St. John's University from 2011 to 2015, where they earned a Bachelor's degree in Liberal Arts and Sciences, General Studies and Humanities.