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The Analysis and Business Support team at Charlotte Behavioral Health Care is dedicated to leveraging data and technology to enhance the efficacy of the organization’s mental health and addiction services. This team focuses on analyzing program performance, improving service delivery through evidence-based practices, and ensuring efficient business operations. By developing and maintaining data systems, delivering insightful analyses, and supporting case management workflows, they enable the agency to provide optimal and individualized care to over 10,000 residents annually.