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Caleb Gomez is a seasoned IT professional with extensive experience in technical support roles within leading organizations. Currently serving as a Senior Executive Support Specialist at Chan Zuckerberg Initiative since February 2019, Caleb previously held multiple IT Helpdesk positions at the same company and at Neetek Systems Integration. Prior roles include IT Support Specialist at PlayStation, where abundant customer service skills were demonstrated by effectively managing over 30 support tickets weekly and assisting users with various devices. Experience also includes working as a Network Asset Specialist at Apple Inc, re-imaging and deploying iMacs for new employees, and serving as an IT Desktop Support Technician at Tesla, where direct user interaction and customer service were prioritized. Caleb has a foundational education from Year Up, completed in 2018.