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Shenelle Wijeywardena is currently a Senior Account Manager at Chakray Consulting since June 2022, where responsibilities include managing the overall opportunity pipeline, bid activity, and developing effective pricing strategies for proposals. Prior to this role, Shenelle held multiple positions at HSBC from June 2014 to July 2022, excelling as a Customer Service Specialist and receiving several performance awards, including top performer distinctions in sales and digital. Earlier experiences include serving as a Relationship Marketing Manager at Club Soirté and various customer service roles. Shenelle holds an MBA from the University of Southern Queensland and additional qualifications from the Chartered Institute of Marketing and CIIHE, alongside a background in psychology.